I have purchased the dryer in 2009 as well and I agree with all of you about the problem. I am planning on filing a class action lawsuit against Bosch regarding this problem.
It is a manufacturer's defect and they should compesate all of us for selling us a defective product.
Meine Forderung an Robert Bosch Hausgeräte:
Stellungnahme
Antwort auf die Beschwerde vom 28.05.2013
Dear Customer,
we regret the inconvenience you have with your Bosch Tumble Dryer.
We would like to research the reason for the dysfunction of your appliance. Please send us your complete contact- and appliance details (E- and FD-Nr.) to kundenbetreuung.de@bosch-home.com.
We are confident that together we will achieve a satisfactory solution.
Kind regards,
your Customer Service for Bosch Home Appliances
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Ok, what's the plan? How does it work?