Flug über OPODO gebucht und sofort bezahlt aber kein Ticket/Email

On 20.05.2016, I booked flights flying from Frankfurt to Mumbai dated on 16.06.2016 and return flight from Mumbai to Frankfurt dated on 03.08.2016 by OPODO. After completing all the necessary online details, I paid 417.87 Euros by using Sofortüberweisung, but did not receive any confirmation E-Mail or note from Opodo. The EUR 417.87 amount is already deducted from my bank account against following account details "IBAN: DE40500700100175289808 BIC: DEUTDEFFXXX Opodo Ltd 1952539851 1952539851".

Personal details are as follows:

Surname: JAMDADE
First Name: MAHESH RAJENDRA
Email: maheshRjamdade@gmail.com

Flight details (Round trip) :

Frankfurt am Main to Mumbai on 16. June 2016
Mumbai to Frankfurt am Main on 03. August 2016

Best Regards,

Mahesh Jamdade

Wolfsburg, Germany

Meine Forderung

Refund all money or confirm flight booking at earliest

Kommentar

28.05.2016 | 12:50 Uhr · Mahesh Rajendra Jamdade

Ich habe die ReclaBox-Rückfrage nach dem Status der Beschwerde wie folgt beantwortet:

Beschwerde ist gelöst

Kommentar

30.05.2016 | 10:01 Uhr · ReclaBoxler-1287453

Dear MAHESH RAJENDRA JAMDADE,

Thank you for getting in contact with Opodo.
We regret to inform you that the booking could not be processed by the airline due to the ticket time limit. As the booking was not processed, the amount all the charges made on your credit card have been already canceled and refunded.

Please do not hesitate to contact us again in case of any doubts.

Kind regards.
Cristina- Customer Care