Sofort Überweisung Prepaid-Aufladung nicht erfolgt

I am 19.07.2016 25,00 Euro for prepaid charging on information line +4915225151 *** Transferred to you with immediate transfer, however, the charge has not yet occurred.

The payment is debited with me immediately:

SEPA transfer to IBAN: BIC DE17700111104003178507: DEKTDE71002 Alphacomm Germany BV ACPS-131 893 691 Online Charging 24656-81720-578E8722-76C3

Usage:

ACPS 131893691

I ask for execution.