TicketTube - grenzt an Schwindel

I had the sad experience that Bon Iver canceled his concert.
But worst of all was that I had bought the tickets for that concert through ticket-tube.
Ticket Tube does not pay the full amount of money back after a concert canellation. Be highly aware of this!
I lost a total of 48% (!) of my money for nothing.
Really bad stile company!

Meine Forderung

Rückzahlung des vollen Kaufpreises

Firmenantwort

31.01.2017 | 16:02 Uhr · Tickettube

Dear Customers,

We inform our customers in our terms and conditions. In case a concert is being cancelled, the event organizer offers the possibility to send back the tickets in order to refund the printed ticket price. Since you have bought your tickets with us, a reseller, we can also only refund you the printed price, because otherwise we would make a massive loss and might not be able to continue existing.

Again, our apologies. We thank you for your understanding.