Fehlende Rechnung

Dear Sirs, Sehr geehrter Herr Rose It is a disaster to deal with Opodo! I need an invoice for my booking, means for the whole amount! So far I received only and invoice for the mediation fee of 50 EUR (2017-SA12-001594492). I need an invoice for the whole amount! I spend meantime hours in hanging in your hotline and filling online webforms, still without any success. Only your call center in India is trying to help and to send the request to UK or Germand office, but all the time without success! It’s a waste of my time to book via Opodo if you can not issue a simple invoice! According recommendation from your hotline to deal with Air China does not help. I booked my ticket with Opodo – so I need to get an invoice from Opodo!