User-ID: 101205071
1. 33/7554 (The company refused to take the groupon; they told "Groupon" didn't pay them. I had to pay cash and without any discount.)
2. 10/7358 (The restaurant is closed completely, they don't work anymore.)
I have found the same complain on your site:
http://de.reclabox.com/beschwerde/50049-groupon-berlin-gutschein-kann-nicht-eingeloest-werden-da-restaurant-geschlossen
I have wrote to the service support twice about these 2 deals. One ticket that they opened was with number (Ticket-Nr: 1156563) but there is no response rom them. Another one I didn't receive even e-mail with a ticket number. Today I called twice to the customer service line 01805 23 23 88 but again - no one responded.
I want to return the money for both deals into my account: 33/7554 - 19 Euro 10/7358 - 74 Euro
Many thanks for help!
Bestell-/Kundennummer: User-ID: 101205071; Gutschein-Code 33/7554 and 10/7358
Meine Forderung an Groupon:
Erstattung des gezahlten Gutscheinbetrages
Richtet sich diese Beschwerde gegen Ihr Unternehmen?
kommentare und trackbacks 2
Keine Antwort von Groupon bis jetzt.
Groupon wrote back to me last week answering my mail from May 2012. They were very polite and suggested to return money. These days they made a transfer to my Groupon. I think the problem was solved defenetly with ReclaBox help. Many thanks tp you!