...on. Regardless, we serviced the recipient directly. The recipient called us on the day of delivery and informed us that the vase was broken upon delivery. We apologized and immediately confirmed that a new vase would be sent at no cost to the sender or recipiemehr

...ristian Ackroyd, we are very sorry that this parcel could not be delivered. The parcel will be in delivery tomorrow, to the Shop Buchhandlung Raufeisen. At 16 o clock you can go to the Shop. Please do not forget your passport. Thant you very much. Best regardsmehr