...ocedure with you directly. Please send us your address data, if possible includes a phone number for it to: "dcs.carecenter@gls-germany.com". Helpful for a fast clarifying is the specification of the concerned parcel number and/ or the Track-ID. We assure thatmehr

Dear customer, we received your claim and we will care about the issue as soon as possible. We have forwarded your claim together with your order number to our rights department. With kind regards Saskia Haag L’TUR Tourismus AGmehr

...fied and felt the need to file a complaint. Who did you adress your E-Mail to? Would you kindly let us know your booking number so we can forward your complaint? Please note: the processing of a complaint may take up some time. Kind regards L'TUR PR Departmentmehr