Hello Ms Sanchez, of course we want to give you a helping hand. For this reason please send an E-Mail to socialmedia@hermes-europe.de with subject "Reclabox ID-56775". Please send us your compelte address data including entrance code for your appartement. Thanmehr

Hello ReclaBoxler 6497233, we´re so sorry that you haven´t get you parcel by now. Like it is your wish we redirect the parcel to your next shop, the gas station in your street. You can pick it up over there at thursday. Have a nice day! With best regards Hermemehr

Hello, I am sorry to hear that you were not satisfied and felt the need to file a complaint. Who did you adress your E-Mail to? Would you kindly let us know your booking number so we can forward your complaint? Please note: the processing of a complaint may tamehr